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FAQ's

Frequently Asked Questions

FAQ's

You can register online through the official AU Jaipur Marathon website. Once your registration and payment are successfully completed, you will receive a confirmation email on your registered email ID.

The minimum age requirement varies according to the race category. Please refer to the Race Categories section on the official website before registering to ensure you meet the eligibility criteria.

After successful registration, a confirmation email will be sent to your registered email address. If you do not receive it, please check your Spam/Junk folder. Your participation is confirmed only after successful payment and registration processing.

Registered Virtual Run participants will receive an email from the official AU Jaipur Marathon team before the event with complete instructions, submission guidelines, and the data submission link.

The last date and time for Virtual Run data submission will be communicated to all registered participants via email before the event. Please ensure your activity is submitted within the specified timeline.

Your Bib Number and Timing Chip can be collected from the Official AU Jaipur Marathon Bib Expo on the scheduled dates (12th February & 13th February). Bibs will not be distributed on Race Day.

Yes. Participants are encouraged to wear the Official AU Jaipur Marathon T-Shirt provided with their registration on Race Day. For the Virtual Run, you may wear any comfortable running attire.

Your official event T-Shirt can be collected during the Bib Expo. The size selected during registration will be provided on a best-effort basis and is subject to availability.

Yes. An authorized representative may collect your race kit by carrying:

  • A copy of your Photo ID
  • Your Registration Confirmation Email
  • A signed authorization/waiver, if required by the organizers

No. Race Day registrations are not permitted. All participants must complete their registration before the registration closing date.

E-Certificates are generally made available within 7 days after the event. Participants can download them from the official website or through the link shared by the organizers.

For your safety and the safety of fellow runners, the use of headphones is discouraged. If you choose to use them, please keep the volume low so you remain aware of your surroundings and any emergency announcements.

No. All registrations are non-refundable, non-transferable, and non-deferable under any circumstances.

For any additional queries, please contact the AU Jaipur Marathon team:

Email: info@marathonjaipur.com

Helpline: +91 98296 87996